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We're here for you if you want to talk

0808 2080 888

[email protected]

How it works

By taking part in a usability study, you can share your experiences to help us create better designs and content.

We also need people from the blood cancer community to complete surveys or online interactive questions to help us understand how you might move through our website.

What areas of our website have we focused on recently?

As well as working on improving the user experience of our website one area at a time, we're looking to continuously get feedback from people affected by blood cancer about our website.

Whether you're a person who's affected by blood cancer, a healthcare professional, or someone looking to support the charity, your feedback is valuable to us.

What do you need to take part?

  • No special skills or experience, just your honest feedback
  • A computer, phone, or tablet, plus Wi-Fi
  • One hour of your time
A woman in a headscarf sits at a laptop. She is holding a pen and smiling at the camera.

Frequently asked questions

In a usability-testing session, a researcher (called a “facilitator” or a “moderator”) asks a participant to perform tasks, usually using one or more specific user interfaces. While the participant completes each task, the researcher observes the participant’s behavior and listens for feedback. You don't need to have any understanding of user research or testing in order for us to observe you - you just need to be yourself.

Absolutely. Whether you can lend an hour of your time for one study, or offer more time to help us with another area that you feel is relevant to you, everything makes a difference.

Most of our usability studies take place online, because we want to make sure our blood cancer community feel comfortable in their own space. If you have a preference for completing the study in person, let us know.

We'll ask you at the start of our chat if you're happy for it to be recorded, so that our team can go back and listen to it later. There's no pressure for you to agree to this, and any notes we take will protect your personal information.