We're here for you if you want to talk

0808 2080 888

[email protected]

Blood Cancer UK support line

We are a dedicated team of nurses and trained support service officers offering support and information to anyone affected by blood cancer, including leukaemia, lymphoma, myeloma, MPNs and MDS, as well as to those worried about blood cancer.

Tanya Kumar, a support services member of staff, taking a call on the helpline in the office. She is wearing headphones and looking at her computer.

Contact us by phone

Call us for free on 0808 2080 888 (Option 1) to speak to one of our Support Service Nurses in confidence.

Our phone lines are open:

  • Monday, Wednesday, Thursday, Friday: 10am – 4pm
  • Tuesday: 10am – 7pm
  • Weekends: closed
  • Bank holidays: 10am – 1pm

Alternatively, call us anytime and leave a message and we'll get back to you within one working day.

Other ways to contact us

You can email us [email protected] or complete a webform

We'll aim to get back to you within two working days.

Or you can message us directly on Facebook or X.

Meet our Support Services team

Meet our dedicated team of nurses and trained blood cancer support officers

Meet our Support Services Team

About our support line

However you're affected by blood cancer, we're here to support you. Get in touch with us if you have a specific question about blood cancer, or just want to talk through how you're feeling.

We can provide information and support around all aspects of living blood cancer, such as:

  • How blood cancers are diagnosed and treated
  • Coping with a new diagnosis
  • Signs and symptoms of blood cancer
  • Side effects of blood cancer treatment e.g. fatigue, itchy skin, hair loss
  • Practical issues, including rights at work and financial support
  • Emotional support
  • Recognising and avoiding infection, including covid-19
  • Connecting with others affected by blood cancer
  • Supporting a loved one living with blood cancer
  • Signposting to other sources of support

You can call us using Relay UK. Just dial 18001 followed by 0808 2080 888, or download the Relay UK app.

We offer support to people in the UK whose first language is not English, using a telephone interpreting service. This covers over 170 languages and is free to use.

You can call the support line directly on 0808 2080 888 and request an interpreter. We will ask you for your phone number and check which language you speak. We will then end the call whilst we contact an interpreter and call you back after around 5 minutes.

Our Support Line is currently closed on Saturdays, due to capacity issues. We plan to start providing a Saturday service again from September 2024.

Blood Cancer UK offers general information and support from nurses and trained blood cancer support officers – this should never be considered a substitute for individual medical advice. See full medical disclaimer at bloodcancer.org.uk/terms-conditions or contact us.

Our Support Services survey results between 2023-2024 showed that after speaking to us by phone/email:

  • 98% of survey respondents have a better understanding of where they can get support and information about blood cancer
  • 94% feel more confident in having conversations with their healthcare team
  • 94% feel better able to manage their health and wellbeing

What our service users say about us

"Thanks for being there - even though I’m not personally suffering from blood cancer- it’s good to know help is available to all the carers out there".

"The Blood Cancer UK nurse I spoke with could not have been more helpful, kind and considerate. Thank you so much".

"I cannot stress enough how helpful your staff are at Blood Cancer UK. They have been invaluable to me, when I have needed help and support".

"Our calls to Blood Cancer UK are always on time and friendly. I cannot praise this service and the Blood Cancer nurses highly enough".

Connect with others affected by blood cancer

Join our Online Community Forum and connect with people who can understand

Online Community Forum