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Blood Cancer UK's fundraising promise

We raise money to achieve our vision of beating blood cancer honestly and properly.

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  • We will adhere to the Fundraising Code of Practice.
  • We do all we can to ensure that fundraisers, volunteers and third parties working with us to raise funds, comply with our Fundraising Promise.
  • We comply with the law, including those that apply to data protection, health and safety and the environment.

  • We will tell the truth and we will not exaggerate.
  • We do what we say we are going to do with donations we receive.
  • We will be able to explain our fundraising costs and show how they are in the best interests of our cause if challenged.
  • We are clear about who we are, what we do and how your gift is used.
  • Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.
  • We give a clear explanation of how you can make a gift and amend a regular donation.
  • We will ensure our complaints process is clear and easily accessible.
  • We will respect your rights and privacy.
  • We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision.
  • We respect the rights, dignities and privacy of our supporters and beneficiaries.
  • Where the law requires, we will get your consent before we contact you to fundraise.
  • If you tell us that you don’t want us to contact you in a particular way we will not do so.

  • We will treat donors and the public fairly.
  • We take care not to use any images or words that cause unjustifiable distress or anxiety.
  • We take care not to cause unreasonable nuisance or disruption.

  • We will manage our resources responsibly and consider the impact of our fundraising on our donors, supporters and the wider public.
  • If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive.
  • Our complaints procedure will let you know how to contact the Fundraising Regulator in the event that you feel our response is unsatisfactory.
  • We will monitor and record the number of complaints we receive each year and share this data with the Fundraising Regulator on request.
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Get in touch with Blood Cancer UK

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