Blood Cancer UK's fundraising promise
We raise money to achieve our vision of beating blood cancer honestly and properly.
- We will adhere to the Fundraising Code of Practice.
- We do all we can to ensure that fundraisers, volunteers and third parties working with us to raise funds, comply with our Fundraising Promise.
- We comply with the law, including those that apply to data protection, health and safety and the environment.
- We will tell the truth and we will not exaggerate.
- We do what we say we are going to do with donations we receive.
- We will be able to explain our fundraising costs and show how they are in the best interests of our cause if challenged.
- We are clear about who we are, what we do and how your gift is used.
- Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.
- We give a clear explanation of how you can make a gift and amend a regular donation.
- We will ensure our complaints process is clear and easily accessible.
- We will respect your rights and privacy.
- We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision.
- We respect the rights, dignities and privacy of our supporters and beneficiaries.
- Where the law requires, we will get your consent before we contact you to fundraise.
- If you tell us that you don’t want us to contact you in a particular way we will not do so.
- We will treat donors and the public fairly.
- We take care not to use any images or words that cause unjustifiable distress or anxiety.
- We take care not to cause unreasonable nuisance or disruption.
- We will manage our resources responsibly and consider the impact of our fundraising on our donors, supporters and the wider public.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. We will listen to feedback and respond appropriately to compliments and criticism we receive.
- Our complaints procedure will let you know how to contact the Fundraising Regulator in the event that you feel our response is unsatisfactory.
- We will monitor and record the number of complaints we receive each year and share this data with the Fundraising Regulator on request.
