£

Healthcare professionals can join our referral service to give people affected by blood cancer the practical and emotional support they need from the point of diagnosis. 

Nurse giving a patient a blood cancer uk flyer

Funding disclosure

This project has been funded by pharmaceutical companies. More about the funders at the bottom of this page.

How referral works

It’s quick and simple to join the service and start referring patients to Blood Cancer UK. Register your details to get started.

Once you have joined:

  1. You obtain verbal consent from the patient/caregiver to refer to Blood Cancer UK for support
  2. You fill out a short referral form as demonstrated in the video below.

It's the quickest and easiest referral process I've seen

- Service Director for Access & Diagnostic, NHS Lanarkshire

What patients receive

Once you refer a patient, they will receive a confirmation email from us. After that, they will get weekly support emails covering helpful topics such as:

  • Understanding a blood cancer diagnosis
  • Treatment options, managing side effects, and preventing infections
  • Support and resources for family and friends
  • Personal stories from the community and ways to connect with others facing similar challenges.

These emails will also guide them to additional resources and information on our website.

For those who are unable to access email

One of our Support Nurses will call them at a time that works best for them. We also offer a telephone interpreter service, providing support in 170 languages.

What patients say

It's given me a resource to refer to when I need information, encouragement or support

Anonymous, referred on the same day they were diagnosed with blood cancer.

A man in a hospital chair is using his phone

Support we offer

We provide tailored support to people diagnosed with blood cancer and their families, helping them better understand their diagnosis, treatment options, and care pathway. Our services complement the clinical care you provide, offering additional guidance and connection beyond the hospital setting.

Emotional and practical support
Our experienced support nurses offer personalised emotional and practical support to patients and their loved ones. Whether it’s answering questions, providing reassurance, or signposting to trusted resources, we’re here to help via phone, email, or even social media. We also offer a telephone interpreter service in over 170 languages, ensuring inclusive support for every patient, regardless of background or language.

Peer support

We offer patients and their loved ones the chance to connect with others who share similar blood cancer diagnoses and experiences. Through our online community forum, peer support webpages, and involvement opportunities such as attending focus groups and events. We can help foster meaningful connections that can reduce isolation and build confidence.

Trusted blood cancer information

Our blood cancer information is written with medical professionals and people affected by blood cancer, to make sure it’s accurate, clear and trustworthy.

Clinical trial support

Our clinical trials support nurses work directly with patients to help them explore their options around trial participation. They assist with searching for relevant trials, clarifying eligibility, and supporting informed conversations between patients and their clinical teams.

This service complements your care by empowering patients with trusted information and guidance making clinical trial access clearer and more approachable.

You have helped me understand the blood cancer diagnosis for my dad, answering questions that I might not have thought of at the time.

- A family member referred to our service

Hospitals we work with

  • University Hospitals of North Midlands NHS Trust
  • Northumbria Healthcare NHS Foundation Trust
  • Bedfordshire Hospitals NHS Foundation Trust
  • Guy’s and St Thomas’ NHS Foundation Trust
  • Mid and South Essex NHS Foundation Trust
  • Mersey and West Lancashire Teaching Hospitals NHS Trust
  • NHS Lanarkshire via the Macmillan Improving Cancer Journey Service
  • East & North Hertfordshire NHS Trust
  • Barnsley Hospital NHS Foundation Trust
  • Hampshire Hospitals NHS Foundation Trust
  • University College London Hospitals NHS Foundation Trust
  • South Tees Hospitals NHS Foundation Trust
  • Wye Valley NHS Trust
  • London North West University Healthcare Trust
  • Mid-Yorkshire Teaching NHS Trust
  • Clatterbridge Cancer Centre NHS Foundation Trust
  • University Hospitals Birmingham NHS Foundation Trust
  • North Bristol NHS Trust

If your Trust is listed but your team isn’t offering referrals and you’d like to get involved, please contact us at [email protected]. We’re here to support you in getting the programme up and running.

Hear from healthcare professionals about the referral service.

Referral numbers

521 people affected by blood cancer have been referred to our support services with 79% of people opting for support over email.

  • 428 patients referred

  • 93 family or carer referred

  • 18 NHS Trusts/Health Boards enrolled

This data is for the period between March 2024 to July 2025.

How to get involved

Submit your contact details and we'll get in touch with the next steps.

Further information and contact

If you're interested in taking part but have questions about the programme, we're here to help.

Email our Clinical Engagement Team at [email protected] and we’ll be in touch to support you.

Person with blood cancer with a family member

Support for your patients and their families

We provide support to people affected by blood cancer, helping them better understand the diagnosis, treatment options, and care pathway. Our services complement the clinical care you provide, offering additional guidance beyond the hospital setting.

View our services

Funding disclosure

Blood Cancer UK launched this project in 2023. The initial work was funded by Blood Cancer UK, however we have received financial support for this work from the following pharmaceutical companies and charitable trusts and foundations: AbbVie, Gilead, GSK, Roche, Servier, MSD, Kyowa Kirin, Novartis, AstraZeneca, Sobi and the Osmer Charitable Trust. These organisations provided funding for this service but had no input into the content or direction of the project.

Read how we work with the pharmaceutical industry.