Innovation Framework

What is the innovation framework?

Innovation is a word used in a million and one ways. For us, it's a way to develop and improve services and products using an iterative and user-centred approach

1. Discover

Understanding both internal and external needs

2. Define

Making sense of the research findings

3. Develop

The opportunity to use your insights to generate ideas and solutions to meet user needs

4. Deliver

Build prototypes, test, pilot, evaluate and iterate