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4. Deliver

Once you've whittled down to just a few ideas, it's time to build prototypes, test them, pilot your solution, evaluate then iterate.

Testing and prototyping

  1. List out all assumptions made, rank and build tests to test out high risk assumptions. Use this framework to help.
  2. Develop prototypes as needed - here's a guide to developing prototypes.
  3. Test prototypes using research techniques.
  4. Meet with key stakeholders to run through analysis of prototyping and agree next steps.

Pilot development

  1. Develop pilot using your team's team process.
  2. Launch your pilot to the world!

Evaluation

  1. Conduct usability studies on your live solution - here's how.
  2. Make changes if needed, based on usability studies.
  3. Conduct wash-up meeting with all key stakeholders.
  4. Produce an evaluation report.
  5. Decide whether to progress to full launch.