Meet our Support Services Team
Our dedicated team of Support Services Nurses and trained Support Services staff are here to help with emotional and practical support, and information about blood cancer.
Gemma
Senior Support Services Nurse
Gemma Trout is a registered nurse specialising in haematology.

Meet Gemma
Gemma Trout has been a registered nurse specialising in haematology for 24 years, working as a Haematology Inpatients Nurse, a Haematology Ward Sister and, for the past 13 years, as an Acute Leukaemia Clinical Nurse Specialist working with adults over 20 years old.
Now working as a Senior Support Services Nurse for Blood Cancer UK, Gemma delivers high quality support for the blood cancer community while advancing the charity’s clinical expertise and developing new services alongside her colleagues.
Heidi J
Support Services Nurse
Heidi J is a registered nurse with a background working in NHS Cancer Services.

Meet Heidi
Heidi has worked predominantly in haematology and oncology clinical settings and most recently as a Cancer Nurse Educator for both Haematology and Oncology departments.
She has been a registered nurse for 14 years and has a wealth of knowledge around systemic anti-cancer therapy and has a specialist interest in Myeloma.
Heidi is excited to have joined Blood Cancer UK to focus on the support of people affected by blood cancer.
Emma
Support Services Nurse
Emma is a registered nurse with a background in haematology and oncology.

Meet Emma
Emma has been a registered nurse for six and a half years. She has worked in chemotherapy day units, on the acute triage service for cancer patients and previously worked as a junior sister in ambulatory chemotherapy which carried out autologous stem cell transplants.
She’s worked with many patients with acute myeloid leukaemia and myeloma, and she continues to have a specialist interest in stem cell transplants.
Emma is pleased to have joined Blood Cancer UK to help support all those affected by a range of blood cancers.
Fiona
Support Services Nurse
Fiona is a registered nurse with over 20 years experience in haematology and oncology.

Meet Fiona
Fiona became interested in blood cancers early on in her nursing career and has many years experience working as a Clinical Nurse Specialist, with a focus on myeloma, lymphoma and CLL.
She’s passionate about raising the awareness of blood cancer and providing people with the support and information they need.
Fiona is happy to be part of the Blood Cancer UK Support Services team and hopes to bring her knowledge and experience to support as many people as possible via phone, email, and the forum.
Heidi
Support Services Nurse
Heidi has been a nurse for over 20 years and has a background in haematology.

Meet Heidi
Before joining Blood Cancer UK Heidi was as a Clinical Nurse Specialist in a Haematology Department in the NHS.
Previously, she worked as a chemotherapy nurse in New Zealand and in the UK, as well as a staff nurse on a Haematology ward. She is especially interested in lymphoma, MPN, MDS and chronic conditions.
Her role as a Blood Cancer UK Support Services Nurse allows her to support people and help them understand their blood cancer and different treatments available.
To be confirmed
Senior Digital Support Services Officer
This position is currently vacant.

Tom
Support Services Manager
Tom has a wealth of experience in the charity sector and leads Support Services.

Meet Tom
Tom has more than 10 years’ experience leading services which provide support to people with serious health conditions and mental health needs.
His previous roles in the charity sector have involved developing new services, quality improvement, safeguarding and managing staff/volunteers.
Tom is passionate about delivering high-quality information and support services. He is excited to be working with our highly skilled and experienced Support Services Team to provide the best possible support to people affected by blood cancer.

Worried about anything or have questions?
If you need someone to talk to, please don't hesitate to contact our Support Service by phone or email.