Our thriving workplace culture

Our pulse survey tells us our colleagues have a consistently high sense of clarity and direction in our work. 99% of our staff would recommend Blood Cancer UK as a good place to work – an even higher proportion than last year’s 98%.

We have a low staff turnover, with those who do leave us giving positive exit interviews, and our salaries benchmark in upper-mid range. Employee engagement is positive and high, in part thanks to our regular all-staff meetings and bi-annual awaydays.

We’re fostering an environment where our people feel free to work and collaborate across the organisation. We’ve seen that working in this way gets us quicker to our strategic goals, focusing less on processes and more on outcomes for people affected by blood cancer.

We’re gathering more data so we can better measure how well we’re reaching people. Our cloud-based phone system and new email welcome journey will help us track who we’re supporting, including their ethnicity where they’re happy to tell us.

A focus for staff this year has been to develop data and insight skill. This year we achieved the cyber security certificate of assurance from the government cyber security centre (NCSC), which backs up the work we’ve been doing to make sure we’re continually doing all we can to keep data safe.

As we join up the ways our teams work together, we hope new people coming to our community will feel that we’re one big team all working towards the same goals.

We formed a new, merged Engagement Directorate in Summer 2023 as an important part of creating this co-ordinated community experience.

We have work we want to do on multiple fronts when it comes to equality, diversity and inclusion – from policy to research to service delivery to engagement – to shift how we deliver our work and influence others, and create an organisation that’s truly equal, diverse and inclusive on the inside.

This means focusing our efforts on protected characteristics where we have insight that we can make the biggest impact. Ethnicity has emerged as a prominent factor in much of the research we have conducted or reviewed in the past three years.

The Blood Cancer Action Plan and the data collected alongside it will play a pivotal role in this. Insight already coming out of this shows the increasing importance of socio-economic factors on outcomes for people with blood cancer.

Our 2023-2024 Annual Report at a glance